Venmo is a popular way to pay for a lot of things using your phone. We connect to Venmo through our PayPal merchant account. The Venmo button should appear either along with the payment option buttons on our checkout page or after you select the yellow PayPal button. On my iPhone the Venmo payment button appears along with all the payment option buttons. On your phone it might be different. The Venmo button will only appear on your mobile device. It does not work for desktop computers at this time.
I copied the instructions below in case Venmo is not working for you. They worked for me when I set up my iPhone on Venmo. My phone (iPhone 6) got stuck in the after the last step so shut off my phone and turned it back on to reboot the system. It worked fine after that.
I’m getting an error when I connect my browser
First, make sure you have a decent Internet connection. If you’re in a tunnel or everyone in your coffee shop is streaming videos in 4K, try again in a bit. If that doesn’t work you may need to adjust some settings on your device.
For iOS devices:
- Allow Safari to accept cookies from websites you visit. To allow cookies, go to your device’s Settings > Safari > Block Cookies.
- We all value our privacy, but to make purchases with Venmo, you need to turn off Private Browsing in Safari.
For Android devices:
- Allow Chrome to accept cookies from websites you visit. To allow cookies, go to Chrome’s Settings > Site settings > Cookies.
- We all value our privacy, but to make purchases with Venmo, you can’t use Incognito Mode in Chrome.
How can I see the option to pay with Venmo?
It depends on a few things. First, purchasing with Venmo currently only works with some PayPal merchants and only with a browser on your mobile device (Safari for iOS or Google Chrome for Android). Additionally, you must have the latest version of the Venmo app on your device and need to opt in to use Venmo for purchases.
How can I opt in?
To opt in and purchase with Venmo, tap on the ☰ icon at the top of the app, then tap on Settings. In Settings, there’s the Buying section. To use Venmo to pay during checkout, tap Enable Mobile Web Purchase or Connect Browsers.
I am not seeing the Venmo option after opting-in!
Make sure that your browser is connected by heading to Venmo Settings and then to Connect Browsers. If you’re still not seeing the Venmo option, make sure you turn off PayPal OneTouch. For more information about how to change PayPal OneTouch settings, go to www.paypal.com/us/webapps/mpp/one-touch-checkout/faq.
Keep in mind that we’re still rolling out this payment option and maybe your favorite merchant isn’t on our list… yet!